Updating Payment Information
You can update your credit card information by visiting Billing → Information under the Account section. If you need to update the name or address that appear on the invoice, edit the Overview page. Under Settings, the Users section shows how many user accounts are under your profile. Inkit accepts ACH payments and credit cards. If you're sending at high volumes we recommend setting up ACH payments. If you're spending over $2,000 a month we require you set up ACH. ACH can be set up by contacting a member of our team here. Although we offer "Free" monthly accounts, a valid payment method is required in order to begin sending mail.
View And Print Invoices
If you need to get an invoice over to the accounting department, click on Invoices under the Billing → Information. You'll see all your past (and pending) payments listed in the table. Clicking the View/Print Invoice link will open the invoice in a small pop-up window.
Making An Annual Payment
Interested in paying for a year?
Click on an Annual Plan package under Billing → Change Plan. Your plan will automatically upgrade at that time.
How do I change the account owner?
If you're the account owner, you can transfer ownership by heading to Account → Overview.
If you're not the account owner, have the Account Owner send us a quick email about who they would like us to transfer ownership to. The email should include the full name and the email address of the person ownership should be granted to.
Can administrators change billing information?
Only the Account Owner can manage billing, payment, and plan type. No one else on your account has access to this information.
If you have any questions or see anywhere we can improve our documentation, please let us know!